Onboard was founded in 1995 in Bulgaria as a distribution services company. In 1997, the company expanded its coverage and services by focusing on channel development in East Europe. In 2000, we extended our coverage to the countries of the European Union. Today, we act as a BPO with pan EMEA coverage and our main focus is on programs related to New Customer Acquisition, Customer Growth, Customer Retention and Channel Development.
Currently, Onboard has two divisions: for CRM services and for Distribution services. The company is developing fast by using a methodology that leverages on East Europe based cost effective workforce and on best practices that have been elaborated in the mature West European markets. We have extensive CRM consulting and Contact Center operations practice. Our main focus is on Telemarketing, Telesales, Inside Sales, Channel Recruitment, Channel Development, Closed Loop Lead Management, Salesforce automation and Data Analysis
We are regularly Selling: business process, call center services, crm consultancy, management consultancy, marketing campaign management. |
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